Privacy Policy

Effective Date: October 13, 2026

At Hiven, we believe in making intentional choices, including how we handle your information.

This Privacy Policy explains what information we collect when you visit our website or join our waitlist, how we use it, and the choices you have.

1. Information We Collect

When you join the Hiven waitlist, we collect:

• Email address: To communicate with you about Hiven, product development, availability, and our first launch.

• Optional survey responses: If you answer questions about habits or behaviors you'd like to interrupt, we use your responses to better understand customer interests and inform product development.

• Website information: Our website hosting and form providers may automatically process technical information, such as your IP address, browser type, device information, and basic website usage data.

We do not currently collect payment information through our waitlist.

2. How We Use Your Information

We use the information we collect to:

• Manage our waitlist and communicate with interested subscribers.

• Share product development updates, launch announcements, and first-access opportunities.

• Understand customer interests and improve our products and experience.

• Maintain the security and functionality of our website.

• Comply with applicable legal obligations.

You can unsubscribe from marketing emails at any time.

3. How We Share and Store Information

We use third-party service providers to operate our website and manage waitlist submissions. These may include Framer for website hosting and forms, and Google Workspace for storing signup information if connected.

These providers may process information on our behalf to deliver their services.

We do not sell personal information or share waitlist email addresses with third parties for their own marketing purposes.

We may disclose information when legally required or reasonably necessary to protect our rights, security, or users.

4. Cookies and Website Analytics

Our website and its service providers may use cookies or similar technologies necessary for website functionality, security, and performance.

If we introduce additional analytics, advertising, or tracking tools, we will update this policy to explain those practices.

Do Not Track: We do not currently operate a separate response mechanism for browser Do Not Track signals. Third-party services used on our website may have their own tracking practices, as described in their privacy policies.

5. Data Retention and Security

We retain waitlist information while it is reasonably necessary to manage Hiven's launch, communicate with subscribers, and fulfill the purposes described in this policy, unless a longer period is required by law.

We take reasonable steps to protect personal information, including limiting access to the services and accounts used to manage it. However, no online system is completely secure.

6. Your Choices and Rights

You can request access to, correction of, or deletion of the personal information you've submitted by emailing ashley@tryhiven.com.

You can also unsubscribe from marketing communications using the unsubscribe instructions provided in those emails or by contacting us directly.

We will respond to privacy requests in accordance with applicable law.

7. Children's Privacy

Hiven's website and waitlist are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy as our products, website, and data practices evolve.

Any updates will be posted on this page with a revised effective date. If we make material changes, we will provide additional notice when appropriate.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Hiven
Email: ashley@tryhiven.com
Website: tryhiven.com